At Store-Tech, we prioritize your convenience and security. If you wish to delete your Store-Tech Mobile App account, please follow the steps outlined below.

Steps to Request Account Deletion

  1. Send an email to info@store-tech.se with the subject line: Account Deletion Request.
  2. In the email, include:
  • For accounts created with BankID: Provide the Personnummer associated with the account.
  • For accounts created with Facebook, Apple, or Google Sign-In: Provide the email address associated with the account.
  • Any additional details required for verification.
  1. Submit Your Request
  1. Processing Your Request
  • Upon receiving your request, our team will process the deactivation and deletion of your account.
  • Please allow a standard processing time of up to 30 business days for the request to be completed.
  1. Data Retention Policy
  • While your account will be deleted from our active systems, we may retain certain information for the following purposes:  
  • Fraud prevention
  • Resolving technical or operational issues
  • Supporting investigations
  • Complying with applicable legal and regulatory requirements
  1. Confirmation of Deletion
  • Once your account has been deleted, you will receive a confirmation email to notify you that the process has been completed successfully.

Important Notes

  • Account deletion is irreversible. Once your account is deleted, all data associated with it will be permanently removed from active databases and cannot be restored.
  • Some residual information may be retained as per our data retention policy and legal obligations.

If you have any further questions or need assistance, please contact us at info@store-tech.se. Our support team is here to assist you.